southern new mexico surgery center
 
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    Southern New Mexico
    Surgery Center

    2301 Indian Wells Rd. Suite B
    Alamogordo, NM 88310
    www.snmsc.org

    Phone: 575.437.0890
    Fax: 575.437.0905
    Email: pbridges@snmsc.com

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    Our Services

    Southern New Mexico Surgery Center is a multi-specialty center, providing excellent care to all of our patients. Click here to learn more about the various programs.

    Patient and Visitor Info

    Who wants to go to a hospital? We provide an alternative to a hospital stay that can be uncomfortable and disruptive to one's routine. Click here to learn more.

       

    (PATIENT/ PATIENT’S REPRESENTATIVE/ OR SURROGATE)

    Patient Rights

    En español

    1. The right to be treated with respect, consideration, and dignity.
    2. The right to be provided with appropriate privacy.
    3. The right to be provided appropriate and personal privacy.
    4. The right to receive care in a safe setting.
    5. The right to be free from all forms of abuse or harassment.
    6. The right to be free from any act of discrimination or reprisal.
    7. The right to voice grievances regarding treatment or care that is (or fails to be) furnished.
    8. The right to be fully informed about a treatment or procedure and the expected outcome before it is performed.
    9. The right to be provided, to the degree known, information concerning their diagnosis, evaluation, treatment, and prognosis. When it is medically inadvisable to give such information to a patient, the information is provided to a person designated by the patient or to a legally authorized person.
    10. If a patient is adjudged incompetent under applicable state laws by a court of proper jurisdiction, the rights of the patient are exercised by the person appointed under state law to act on the patients behalf.
    11. If a state court has not adjudged a patient incompetent, any legal representative or surrogate designated by the patient in accordance with state law may exercise the patients’ rights to the extent allowed by state law.
    12. The right to be informed of services available at the organization.
    13. The right for disclosure of fees for services provided.
    14. The right for disclosure and information of payment policies.
    15. The right to refuse to participate in research.
    16. The right to change providers if other qualified providers are available.
    17. The right to make informed decisions regarding the patients cares.
    18. The right to have information available regarding the services available at the organization.
    19. The right to have information available for provisions for after-hours and emergency care.
    20. The right to have information available for fees for services.
    21. The right to have written information concerning its policies and procedures available for advanced directives including a description of applicable state health and safety laws, and if requested, official State advance directive forms.
    22. The right to have information available for the credentials of health care professionals.
    23. The right to have information available if organization has an absence of malpractice coverage.
    24. The right to have information for methods for providing feedback including complaints
    25. The right, prior to the start of the surgical procedure, to have provided the patients, representative or surrogate with verbal and written notice of the patients’ rights in a language and manner that ensures the all parties understand all of the patients’ rights as set forth in title 42 CFR 416.50 (a).
    26. The right to voice grievances regarding treatment or care that is (or fails to be) furnished.

    NM Department of Health (Crystal Perdue)
    2040 South Pacheco Street
    2nd Floor, Room 413#
    Santa Fe, NM 87505 (contact number1-800-752-8649)
    To learn more about the Centers for Medicare and Medicaid Services (contact information 1-800-Medicare) or click here.


    PATIENTS CONDUCT, RESPONSIBILITIES, AND PARTICIPATION

    1. Will provide complete and accurate information to the best of his/her ability about his/ her health, any medications, including over the counter products and dietary supplements, and any allergies or sensitivities.
    2. Will follow the treatment plan prescribed by his/her provider and participate in his/her care.
    3. Will provide a responsible adult to transport him/her home from the facility remain with him/ her for 24 hours, if required by his/ her provider.
    4. Will accept personal financial responsibility for any charges not covered by his/ her insurance.
    5. Will be respectful of all the health care professionals and staff, as well as other patients.

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    News & Media

    Southern New Mexico Surgery Center is a 2012/2013 National APEX Quality Award Winner.
    This distinction recognizes outstanding healthcare organizations that demonstrate the highest levels of excellence in patient satisfaction throughout the United States in markets served by CTQ.